Your Data Privacy Matters To Us

Privacy Policy

Transparent details on how we collect, safeguard, and utilize your e-commerce store data, user logs, and operational information securely.

Last Updated: January 2026

1. Introduction & Overview

Welcome to our E-Commerce Operations Management System (OMS). We deeply respect your privacy and are fully committed to protecting the confidential business data, inventory logs, and marketplace credentials you entrust to our platform. This Privacy Policy outlines our practices regarding data collection, usage security, and your rights as an active online seller.

By accessing or using our dashboard, label cropper tools, and automated reporting hubs, you explicitly consent to the data collection and processing methodologies described in this comprehensive policy document.

2. Information We Collect

To deliver seamless multi-platform order processing, accurate P&L calculation, and automated GST reporting, we collect specific types of business and operational data:

  • Account Registration Details: Full name, verified business email address, encrypted authentication passwords, and contact numbers.
  • Marketplace Store Information: Store names, marketplace identifiers, and synchronization tokens required to manage inventory across platforms like Meesho, Flipkart, and Amazon.
  • Operational & Transaction Logs: Order histories, shipping labels, product SKU master data, purchase records, return claims tracking logs, and penalty calculations.
  • Technical Data: Browser types, IP addresses, session activity logs, and device details captured securely to maintain platform performance and security.

3. How We Use Your Information

The data collected within our OMS is strictly utilized for enhancing your daily selling workflow and operational efficiency. Primary use cases include:

Generating real-time financial P&L reports, organizing live stock levels, processing bulk shipping labels efficiently, maintaining accurate GST tax hubs, and tracking return claims status. We never sell, rent, or trade your proprietary business numbers or sales volume metrics to third-party advertisers.

4. Data Security & Encryption

We implement stringent industry-standard security protocols, including encrypted database storage, secure HTTPS transport layers, and rigorous user session validation rules. Access to your operational records is restricted exclusively to authorized system administrators and your verified user account credentials.

5. Third-Party Services & APIs

Our platform may integrate with official marketplace APIs or communication tools (such as WhatsApp automation tools and webhooks) to streamline notifications. These external services operate under their own independent privacy guidelines, and we encourage you to review their respective policies when connecting external extensions.

6. Questions & Privacy Concerns

If you have any questions, clarifications, or concerns regarding this Privacy Policy or how your store data is managed, please feel free to reach out to our operations desk directly via email at support@ecomprosellers.com or call our support lines.

Our Absolute Zero-Data-Selling Guarantee

As active e-commerce operators, we know how sensitive your sales volumes, supplier details, and product margins are. We maintain an uncompromising stance: your proprietary store data belongs exclusively to you. We never monetize, share, or disclose your business metrics to outside marketers or competitor aggregators under any circumstances.

How Marketplace Credentials & API Tokens Are Secured

Advanced security safeguards implemented across Meesho, Flipkart, and Amazon integrations.

Token Encryption

All API keys and synchronization tokens linking your marketplace accounts are stored using advanced cryptographic encryption protocols.

Session Validation

Rigorous authentication checks and secure session timeouts prevent unauthorized dashboard access across all connected warehouse devices.

Isolated Environments

Your inventory logs and P&L calculations run inside isolated server environments to ensure zero cross-account data leakage.

Data Retention & Complete Account Erasure

We retain your active operational data only as long as your subscription or user account remains active. If you ever decide to discontinue using our OMS, you can request complete account deletion, and all your records, manifests, and cost logs will be permanently wiped from our databases.

Compliance With Indian E-Commerce Standards

Our platform is engineered in compliance with applicable Indian data protection frameworks, consumer privacy norms, and IT regulations. We ensure that your tax calculations, sales registers, and customer invoices handled through our system meet professional compliance benchmarks.

Operating from Muzaffarnagar, Uttar Pradesh, we maintain total transparency in our terms of service and privacy undertakings for all Indian marketplace sellers.

Key Compliance Commitments

  • Secure SSL / TLS Data Transmission
  • Strict Access Control & Role Validation
  • Immediate Notification of Security Updates
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Frequently Asked Privacy Questions

Clear answers regarding data collection, protection, and account privacy rights.

1. Do you share my sales volume metrics with third-party advertisers?

Never. Your sales revenue figures, unit volumes, and marketplace performance metrics remain entirely confidential and are never shared or monetized.

2. How are marketplace store tokens and passwords stored?

Passwords and synchronization tokens are stored using strict cryptographic encryption protocols to prevent any unauthorized extraction or exposure.

3. Can I request the permanent deletion of my company data?

Yes, you can request complete account closure and data erasure at any time by contacting our support desk at support@ecomprosellers.com.

4. Is my manufacturing cost data safe in the profit calculator?

Yes, calculations occur securely, and your proprietary sourcing costs and profit margins are private to your user login session.

5. Who has access to my operational logs and inventory records?

Access is restricted exclusively to authorized system engineers maintaining platform stability and your verified account credentials.

6. How can I raise a privacy or security concern?

You can directly drop an email to our data privacy team at support@ecomprosellers.com, and our team will respond within 24 hours.